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Muddy loves her Hay Hoarder and her Break Time Bridle

Warranty Disclaimer

Thank you for your interest in the products and services of Hay Hoarder LLC.  This Limited Warranty applies to physical goods, and only for physical goods, purchased from Hay Hoarder LLC.  


Hay Hoarder LLC Warranty on Hay Hoarder Slow Hay Feeding System    


Hay Hoarder Slow Hay Feeders are guaranteed to the original customer for a period of One year from the date of delivery, against defects in materials and workmanship in the steel frame and welds, under normal use and service.


Damage caused by abuse, use in unsuitable environmental conditions or failure to maintain the product in accordance with user and service instructions is not covered. Any repair, unless performed by a Hay Hoarder LLC certified repair person or under written authorization by Hay Hoarder LLC will void this warranty. Any alteration or modification without prior approval in writing by Hay Hoarder LLC will void this warranty.


Hay Hoarder LLC’s obligations under this warranty are limited to supplying replacement parts, servicing or replacing, at its option, any product which is found by Hay Hoarder LLC to be defective. No liability is assumed for delay or loss of profit, or any other consequential damages or injuries, whether based on tort or contract.     


When requested by Hay Hoarder LLC, or its authorized representative, parts must be returned for inspection. Credit will be issued only after inspection.

Privacy Policy

Hay Hoarder LLC operates the www.hayhoarder.com website, which provides the SERVICE


This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. 


If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. 


The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.hayhoarder.com , unless otherwise defined in this Privacy Policy. 


Information Collection and Use


For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you. 


Log Data 


We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. 


Cookies


Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. 


Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service. 


Service Providers 


We may employ third-party companies and individuals due to the following reasons: 

• To facilitate our Service; 

• To provide the Service on our behalf; 

• To perform Service-related services; or 

• To assist us in analyzing how our Service is used. 


We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. 


Security 


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. 


Links to Other Sites 


Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites, for now. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. 


Children’s Privacy 


Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions. 


Changes to This Privacy Policy 


We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page. 


Contact Us 


If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@hayhoarder.com

Shipping Policy

Thank you for visiting and shopping at hayhoarder.com.  


Following are the terms and conditions that constitute our Shipping Policy:  


Domestic Shipping Policy 


Shipment processing time:  


All orders are processed within 7 to 10  business days.

  

Orders are not shipped on weekends or holidays.  


If we are experiencing a high volume of orders, shipments may be delayed by a few days.  Please allow additional days in transit for delivery.  If there will be a significant delay in shipment of your order, we will contact you via email or telephone.   


Shipping Rates and Method  


All The Hay Hoarder Slow Feed System shipments are made via UPS ground.  Other products may ship either via UPS ground or USPS ground.     


Shipping Rate:  Limited time offer of $25.00 flat rate shipping within the continental United States on The Hay Hoarder.  


Shipping to P.O. boxes or APO/FPO addresses:  


Hay Hoarder LLC and hayhoarder.com does not ship to P.O boxes or APO/FPO addresses.

  

Shipment Confirmation & Order tracking  


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).  The tracking number will be active within 24 hours.  


Customs, Duties and Taxes  


Hayhoarder.com is not responsible for any customs and taxes applied to your order.  All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc).  


Damages  


Hay Hoarder LLC and hayhoarder.com is not liable for any products damaged or lost during shipping.  


If you received your order damaged, please contact the shipment carrier to file a claim.  Please save all packaging materials and damaged goods before filing a claim.  


International Shipping Policy  


We currently do NOT ship outside of U.S.

Return Policy

Due to the nature of our product, Hay Hoarder LLC does not accept product returns that are not covered under our standard warranty policy.